Frequently Asked Questions

Q Who do I call when my system needs service?
A: Contact Universal Systems, Inc at 440-349-3210. A representative will handle your request to provide service for your system.

Q: What are the hours of operation?
A: Our customer service line, 440-349-3210, is available 24 hours a day, and is staffed between 8:30 am and 5 pm EST, Monday through Friday. Calls received outside of normal business hours will be recorded and responded to immediately on the following business day.

Q: How do I request supplies?
A: Call our office at 440-349-3210, for supplies, or e-mail us at and we will respond quickly to your needs.

Contact Us

Service and Support

What makes Universal Systems, Inc. different? Let's start with our Total Service Response and Customized CT applications.

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